In January 2017 India’s second largest private sector lender, HDFC Bank followed suit deploying a humanoid called IRA at their Kamla Mills branch in Mumbai. IRA developed using robotics and AI technologies by a Kochi-based startup, Asimov Robotics, is positioned near the welcome desk where it greets customers and guides them to the relevant counter in the branch – such as cash deposit, foreign exchange, loans among others.
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